Listen Up!

Listen Up!

We are terrible listeners.  You have heard about listening a hundred times and you might be thinking that you are relatively good at it and don’t need to read this. Stop. I urge you to take two more minutes and continue reading.  Studies have made it clear that our...
Authentic Communication

Authentic Communication

Relationships are challenging, despite the fact that we work with people all of the time, we care about the people that our organizations serve, we care about the people we lead, and we want good relationships with our leaders.   It can feel as if people don’t...
CONFLICT MANAGEMENT WITHIN OUR CONTROL

CONFLICT MANAGEMENT WITHIN OUR CONTROL

I have always enjoyed observing people. As a teenager, I would sit with my grandmother in a coffee shop and wonder about the stories of the people around us. I have spent the last decade as a leadership and communication coach and yet I am still surprised by how...
Lessons from a Marriage

Lessons from a Marriage

Every day, my 90-year-old neighbours hold hands while they walk around the block. It is amazing to see them support each other so tenderly at that age.    I am celebrating 30 years of marriage this month and I have been reflecting on what I have learned about...
Moments of Clarity

Moments of Clarity

I’ve had many moments of clarity over the past few months.  One of them has to do with connections. During the pandemic I missed connecting with others. As the world returns to normal I find myself awestruck by small things that I took for granted before, like...